Check out this article to learn more about scheduling a report. You can schedule the General report to be delivered to your customer's or technician's inbox on a regular day/time of your choosing. The General Report displays (see What is in the General report).Ĭlick the Export dropdown, in the upper-right corner of the report, and select Excel or PDF. If you select Last Two Months on June 15th, the period will be April 1 - May 31.ģ. For example, if you select Last 60 Days on June 15th, the period will be April 17 - June 15. Note: Last X Days refers to the previous X days while Last X Months refers to the previous X calendar months. Select the Time Period: Today, Yesterday, Last 7 Days, Last 30 Days, Last 60 Days, Last 120 Days, This Month, Last Month, Last Two Months, or Custom Range From Reports > Classic Reports (on the sidebar), click General.Ģ. This section of the report displays the proportion of tickets by type (Incident, Problem, Request, Change).ġ. This section of the report displays the proportion of tickets by product (online backup, hosted mails, software installation, performance, antivirus, printer). This section displays the proportion of tickets opened by Customer rank (Gold, Silver, Normal or Blocked). Note: All ticket metrics are shown in both absolute numbers and percentages. This section of the report displays the proportion of tickets opened by source (alert, email, Customer Portal, phone, API, and scheduled ticket). See the number of tickets opened, in backlog, pending, resolved, and closed during the selected period. The report shows the following information: ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.This report shows summary metrics on tickets, including ticket statistics, source, product, and type. You can add multiple MySQL instances to your backup selection (if they are. The Online Backup Client handles all MySQL versions starting from 5.0 on Windows, Mac, and Linux ( glibc 2.5 or higher required). tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page The Online Backup Client offers backup and recovery service for MySQL databases on all of the supported operating systems. Backblaze's remote backup automatically backs up your data to our secure datacenter. Build relationships with users to create loyal customers. Intercom is a customer relationship management and messaging tool for web businesses. CrashPlan for Small Business backup software offers the best way to back up and store business & enterprise data securely - offsite, onsite & online in the Cloud. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. What are some alternatives? When comparing Atera and Veeam, you can also consider the following products Just pointing out we understand this issue and have for a long time. It's a link to a 2016 blog posting where we discuss this issue. If you google "Veeam long term retention" we (Managecast) are the first link you see after the links. Yes, we (Managecast) fully support dedicated ReFS volumes which are particularly cost effective for clients with long-term retention requirements. Veeam Cloud Connect Partner using ReFS or XFS Got a better link than a forum post? Like a link perhaps? I cannot find official pre-registration link, good luck. Try using the live chat on the bottom right of the website.Īctually, I bumped into an official ad and pre-registered from there. As long as your email client isnt blocking the email I have absolutely no idea. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details. You can reach the chat support from our website, (bottom right corner) or from within the app. Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website,. You can contact them out from our website ( bottom right corner) or from within the app help widget.Ĭheck out and feel free to let me know if you have any questions! Our 24x7 live chat support is the best way to troubleshoot this issue quickly.
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